FAQ’s
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How long is one session?
Individual Sessions
A standard counselling session is 50 minutes, allowing 10 minutes for the practitioner to complete session notes and administrative tasks.
Couples and Polyamorous Sessions
A standard counselling session is 80 minutes, allowing 10 minutes for the practitioner to complete session notes and administrative tasks.
Extended sessions are available for both individual and couples sessions.
How much does it cost?
Individual Sessions
- 50-minute session: $165 plus GST/HST
- 80-minute extended session: $264 plus GST/HST
Couples and Polyamorous Sessions
- 80-minute session: $264 plus GST/HST
- 90-minute extended session: $297 plus GST/HST
Does my insurance cover my session?
If you are covered by a Registered Clinical Counsellor (RCC) then you will be able to submit your invoices to your insurance provider for reimbursement. Please note, it is the client’s responsibility to ensure they are covered for their acquired sessions.
Do you do direct billing?
Unfortunately, we do not offer direct billing at this time.
Please submit your paid invoice to your insurance provider for reimbursement.
What are your payment protocols?
Secure payment is required before any therapeutic work begins. We accept Visa, Mastercard, and American Express. Your card will be charged after each session, and invoices will be emailed to you. Please ensure a valid payment method is on file. If you don’t have a credit card, we also accept e-transfers.
How confidential are sessions?
E-Talk Wellness Confidentiality Policy
At E-Talk Wellness, your confidentiality is our top priority. Everything shared in sessions remains private and won’t be disclosed without your written consent. We will not reveal your association with our practice without your consent. Client information is encrypted and securely stored, and all online sessions are encrypted and password-protected.
Limits to Confidentiality:
- Imminent risk of self-harm or harm to others
- Suspicion or disclosure of neglect/abuse involving a vulnerable person or child
- Subpoena of client records by court order
- Medical emergency in office requiring emergency services
Your privacy and safety are paramount to us.
Do you offer online counselling?
Yes, we offer online counselling. Here are the benefits:
Convenience and Flexibility: Attend sessions from the comfort of your home or any location, fitting therapy into your schedule without the need for travel.
Accessibility: Ideal for those with mobility issues, living in remote areas, or having busy lifestyles. Online counseling removes geographical barriers, making professional help more accessible.
Comfort and Privacy: Many find it easier to open up in their own space, enhancing the comfort and privacy of the therapeutic process.
Consistency: Maintain regular sessions even when traveling or during unforeseen circumstances that may prevent in-person visits.
Efficiency: Save time and money on commuting, allowing you to integrate therapy seamlessly into your daily routine.
Our secure, encrypted platforms ensure your privacy and confidentiality, providing a safe environment for your therapeutic journey. Start your path to healing and growth with the flexibility and ease of online counseling.
What can I expect in my first session?
Individual Counselling
In your first counselling session, you’ll meet your counsellor, discuss your concerns and background, and set initial therapy goals. The counsellor will explain the process, review confidentiality, and outline a tailored treatment plan. You’ll also have the chance to ask questions and schedule follow-up sessions to ensure ongoing progress.
Couples/ Polyamorous Counselling
Session 1: This session involves meeting with you and your partner to discuss your reasons for seeking couples therapy and gather a detailed relationship history. You will be asked to complete the Gottman Enhanced Relationship Checkup questionnaires at home, which will help identify your strengths and challenges as a couple.
Session 2: Each partner will have a 50-minute individual session to discuss personal and family histories, as well as thoughts, feelings, and perceptions.
Session 3: In this final assessment session, we will review the questionnaire results together and collaboratively establish treatment recommendations and therapy goals.
How often should I attend counselling?
Ultimately, it is entirely up to you how often you want to come. My professional suggestion would be to come weekly for the beginning stages of therapy to establish a strong therapeutic relationship and treatment goals. At this time it is important to maintain the momentum in our work together. If this does not meet your financial abilities, every two weeks will also be sufficient.
In our first session we can discuss a treatment plan that suits your financial and emotional needs. If you cannot come as regularly as you’d like i’d encourage you to still come- your mind and body will thank you later.
Can I end my counselling at anytime?
Yes, you can end your counseling at any time. It’s important to discuss your decision with your therapist, as they can help you review your progress and ensure you feel ready to conclude therapy. If you have any concerns or feel the need to adjust the frequency or focus of your sessions, talking openly with your therapist can help tailor the experience to your needs. If you decide to stop, your therapist can also provide recommendations for ongoing support or resources.
What is your cancellation policy?
Cancellations and rescheduling must be done 48 hours prior to your appointment. If you cancel within 48 hours you will be charged the full amount of your session.
Are you available evenings an weekends?
We have varying availability on weekends and evenings. If these are the times you are available, I assure you we can make something work. Please contact me regarding securing a specific time.
What if it's an emergency?
If you’re in an emergency, it is recommended that you seek medical attention at your local Emergency Department, call 9-1-1, or the crisis centre (310-6789).
Is counselling right for me?
Deciding whether counselling is right for you can be a significant step. If you’re unsure, consider the following points:
Self-Reflection: Think about the issues or challenges you’re facing and whether they are impacting your well-being, relationships, or daily life.
Goals: Consider what you hope to achieve. Counseling can help with a range of issues, from managing stress and anxiety to improving relationships or exploring personal growth.
Benefits: Counselling can provide support, new perspectives, coping strategies, and a safe space to express your thoughts and feelings.
Book a FREE 15 minute consultation to to discuss your concerns and their approach to therapy.
get in touch.
If you have questions about the counseling process or booking a session, we’re here to help! Please fill out the form below, and we'll get back to you as soon as possible.
If you prefer, you can also reach us by text at 604-970-5420. Please keep in mind that while we’re happy to assist with general inquiries regarding booking and finding the right clinician, we cannot guarantee confidentiality over text. By texting us, you consent to sharing the information provided.
We look forward to connecting with you soon!
Vancouver, BC, Canada